ISO 9001:2008 Certified - Ophea's Quality Policy and System
Ophea is committed to offering the highest standard of quality, in adherence with the requirements of ISO 9001:2008. This is accomplished by hiring qualified staff with a passion for the health and well-being of children and youth and by providing them with effective resources and supports. Specific objectives to ensure quality assurance and control are established and enforced at all levels of the organization. Quality drives our passion towards lifelong active, healthy living.
Satisfying the needs of our customers is critical in ensuring that Ophea’s position as a leader in the sector is maintained and strengthened. Ophea builds relationships and engages in dialogue with stakeholders and clients to ensure that we understand and meet or exceed their expectations and continually improve our products and services. We work with our suppliers and partners to ensure that quality is upheld and that their level of service meets the requirements specified by Ophea.
As part of ISO 9001: 2008 requirements, Ophea has established a Quality System which covers all aspects of service delivery. This system is consistent with our strategic plan and with our mission statement, and is communicated and understood within the organization.